Best Western Galleria Inn & Suites, Houston TX - Deals & Reviews

This place suits me perfectly with its free parking, 24-hour reception, and reliable wi-fi. The staff were incredibly helpful on my first stay, providing local info that enhanced my visit. I recommend checking in early if you have a flight.

The sofa bed was uncomfortable and the room was adequately clean.

great amenities but noisy disturbances

The king suite was spacious and well-equipped, offering a large bathtub for relaxation. The staff was attentive during my stay, responding promptly to concerns.

Someone was playing loud music that woke me up at 2 am.

The pool was super clean, and I loved the comfy bed. Wi-Fi was solid, making it easy to catch up on work. Kat, at the front desk, sets the service standard. Overall, an awesome stay!

Felt very welcome, no complaints whatsoever.

Would recommend for a fleeting stay

Clean room, comfortable bed, with excellent Wi-Fi that made it easy to plan my day and a delicious breakfast that included made-to-order pancakes to energize me for exploring.

Was all great.

The stay was overall pleasant as the front desk staff was super accommodating, allowing for an early check-in which was a lifesaver after a long flight. The room was clean and comfortable, and I appreciated the gym and pool facilities available. However, there were issues like noise from neighboring rooms, which detracted from the stay a little.

Cleanliness stood out with a well-maintained room that contributed to a comfortable stay, especially after a long day. The location, near dining options and attractions, made it easy to find good food without traveling far.

However, the breakfast left much to be desired. options were limited, and the quality didn’t quite meet expectations. Thin walls meant sounds from neighboring rooms could be disruptive, whether it was music or conversations. Connectivity issues plagued the WiFi, frequently dropping and making it frustrating to get things done when needed. After forgetting a bathroom scale, retrieving it was a hassle, as the hotel lacked a systematic approach for lost and found items.

I had a great stay. The room was spacious and well-decorated. The complimentary breakfast was a nice surprise each morning. The staff were very attentive and helpful. The pool was super clean! 🌟

The room was clean and comfy, with one of the better mattresses I've slept on. I liked that I could make a cash deposit instead of using a card. The front desk staff were super helpful and made me feel secure about my car with their patrols. Just a minor issue with the deadbolt, but it got fixed right away. Overall, it was a solid stay.

Couples retreat with a few bumps

The room was spacious and clean, and the breakfast? Oh man! They use real eggs! It felt like I was actually getting a decent meal instead of that box stuff you find at cheap places.

It wasn't exactly budget-friendly, but I guess that's the price for some comfort

I truly appreciated the spacious and well-decorated room, which made it easy for me to move around comfortably. The staff were warm and attentive, and the complimentary breakfast offered a delightful selection each morning.

Elevators could use more maintenance attention.

We had an amazing group trip! We loved exploring the Houston Zoo and catching a game at Minute Maid Park. The accommodations were perfect, with comfy beds and great entertainment options. The staff was super friendly, and the breakfast service was fantastic—what a great way to start our days!

comfort meets a friendly staff at breakfast – sakina's warm smile makes mornings brighter

Great location, clean room, cheerful staff.

The hotel staff were friendly and accommodating, allowing an early check-in, which was a huge relief after a long flight. However, navigating the hotel's layout proved frustrating. it felt like a maze. The room had a musty odor, particularly noticeable when turning on the taps. While it had a great location near the airport, the breakfast options were nothing special and left much to be desired.